For the distillation process, the heart of the fresh, green sugar cane – the best and crucial part of the plant – is carefully separated from the rest before being pressed within 24 hours to produce fresh sugar cane juice, which is then fermented. The fermented juice is then distilled. The water used for this comes from a mountain spring, which is constantly monitored in order to preserve its pure, clear and soft quality.
We endeavour to ship all orders on the next business day. In some cases, it may take us longer to dispatch your order. On occasions due to events outside of our control it can take 3-5 working days to dispatch your order. If there are any delays, we will keep you informed via email
We use Post Haste and PBT to ship your order. Their lead time to delivery the parcel is 1 to 3 working days and further 2 days for rural address. In some instances it can take longer for the delivery to take place.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a complete refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery.
You must be the age of 18 or above in order to make a purchase from this website. If you are buying alcohol for someone else they must be the age of 18 or above as well.
If you falsify the information you will be breaching the law and could be liable for legal prosecution.